23 Luglio 2020

ISO/IEC 20000:2018 Transition

Prepare for the transition from ISO/IEC 20000:2011 SMS to ISO/IEC 20000:2018
26 Agosto 2020

ISO/IEC 20000 Introduction

Introduction to IT Service Management Systems (ITSMS) based on ISO/IEC 20000
26 Agosto 2020

ISO/IEC 20000 Foundation

Become acquainted with the best practices of IT Service Management Systems (ITSMS) based on ISO/IEC 20000
26 Agosto 2020

ISO/IEC 20000 Lead Implementer

Master the implementation and management of IT Service Management Systems (ITSMS) based on ISO/IEC 20000
26 Agosto 2020

ISO/IEC 20000 Lead Auditor

Master the implementation and management of Service Management Systems (SMS) based on ISO/IEC 20000