Outsourcing Manager

What you should know?

Outsourcing Manager training enables you to develop the necessary expertise on how to support an organization in outsourcing its activities based on ISO 37500. In addition, you will gain a thorough understanding of how to enter into, and continue to sustain successful outsourcing arrangements throughout the contractual period. This training covers the entire outsourcing lifecycle and provides a framework which specifies a common outsourcing terminology, defines the actors and their roles in outsourcing lifecycle and governance, provides an industry generic foundation which can be tailored to suit sector-specific requirements, describes the processes necessary to fit the outsourcing strategy and aims to enable mutually beneficial collaborative relationships.

After mastering all the necessary concepts about this standard, you can sit for the exam and apply for the Certified Outsourcing Manager certificate. By holding a Certification, you will demonstrate that you have the necessary capabilities that prove not only the completion of a course, but it also serves as proof of recognition for practice knowledge and professional development.

Who should attend?

• Project managers or consultants wanting to prepare and to support organizations on outsourcing their activities

• Decision makers

• Stakeholders engaged in outsourcing arrangements based on ISO 37500

• Individuals responsible for outsourcing with an organization

• Professionals interested in earning certification related to outsourcing

• Personnel working in quality assurance and quality control.

• Risk managers

• Professional consultants

• Expert advisors in outsourcing

• Persons and organizations involved in outsourcing tasks

Learning objectives

• Understand the components and the operation of an Outsourcing Framework based on the principles of ISO 37500

• Understand the complete procurement lifecycle involved in outsourcing management

• Master the concepts, approaches, standards, methods and techniques to effectively manage an outsourcing project, transition and supplier(s) throughout the procurement lifecycle

• Interpret the recommendations of ISO 37500 in the specific context of an organization

• Develop the expertise to support an organization to plan, implement, manage, monitor and maintain an effective framework for outsourcing management

• Acquire the expertise to advise an organization on outsourcing and supplier management best practice

• Strengthen the personal qualities necessary to act with due professional care when conducting an outsourcing project or managing outsourced suppliers

Prerequisites

Knowledge on Outsourcing and ISO 37500 is preferred.